Use our APIs with Workato

Workato is a powerful integration platform that allows you to automate workflows and connect various applications and systems. This page provides a guide on how to use our APIs effectively in Workato to integrate our workforce solutions into your automation processes.

Setting up the API Connection

To begin using our APIs in Workato, you'll first need to set up a connection to our API platform. Here are the steps to establish the API connection:

1. In Workato, navigate to the recipe where you want to use our APIs or create a new recipe.
2. Add a new connection to our API platform by selecting the appropriate connector or app. Look for the connector that corresponds to our workforce solutions.
3. Enter the necessary credentials, such as the API key or access token, to authenticate the connection to our APIs. You can obtain these credentials from our API documentation or by contacting our support team.
4. Test the connection to ensure it's successfully established.

Making API Requests

Once the API connection is set up, you can start making requests to our APIs within your Workato recipes. Here's an example of a basic GET request using our Skills API:

1. Drag and drop the appropriate action or trigger from the Workato connector palette onto the recipe canvas.
2. Configure the action or trigger to specify the API endpoint, parameters, and any required headers or authentication details.
3. Map the input and output fields to define how the data should be passed between Workato and our API.
4. Test the API request within Workato to verify that it returns the expected results.

Handling Response Data

The response from our APIs is typically in JSON format, which can be easily handled within Workato recipes. You can use Workato's built-in data manipulation functions and transformations to extract the required information from the API response.

For example, if the API response contains an array of skills, you can use Workato's loops and array functions to iterate through the skills and perform actions based on each skill. Similarly, you can use conditional statements to handle different response codes and error scenarios.

Error Handling

When working with APIs in Workato, it's important to handle errors that may occur during API requests. You can use Workato's exception handling features, such as error handling cards, to catch and handle specific error conditions.

By configuring appropriate error handling logic within your recipes, you can gracefully handle API errors, log relevant information, and take necessary actions to handle exceptions and failures.

Remember to refer to our API documentation for detailed information on endpoints, request parameters, response formats, and authentication requirements specific to Workato. If you have any questions or encounter any difficulties, don't hesitate to reach out to our support team. We're here to assist you in leveraging our APIs effectively within Workato. Happy automating!